Terms of service

Last updated 20 October 2026

These terms are an agreement between you and [Your registered business name] (“Tunelaxy”, “we”, “us”), [Street address], [City], [State] [PIN], India, for your use of the Tunelaxy website and services. By creating an account or using the service you accept them. If you use Tunelaxy for a company or label, you confirm you can accept them on its behalf.

1. The service

Tunelaxy lets artists, labels and other creators make pages for their music and content (release links, pre-saves, bio pages, contests, tour dates, podcast links, short links) and sell digital files. Pages you publish are public, and anyone with the link can see them.

2. Your account

You must be at least 18, or have the consent of a parent or guardian.
Give accurate details and keep your password secret. You’re responsible for what happens in your account.
Artist accounts manage one artist profile. Business accounts can manage several.

3. Your content

You keep all rights in the music, images, text and files you add. You give us a worldwide, non-exclusive licence to host, copy and display them only to run and promote the service for you. You confirm you have the rights to everything you upload or link to, including files you sell.

Follow our acceptable use policy. We may remove content or suspend accounts that break it, or when the law requires us to.

4. Fans’ data

When fans give their email or WhatsApp number on your pages, you are responsible for using it lawfully: only for the purposes they agreed to, and stopping when they ask. We store each fan’s consent and the time it was given, and process the data for you as described in our privacy policy.

5. Selling

When you sell on Tunelaxy, the sale is between you and the buyer. Payments go directly to your own Razorpay or Stripe account under their terms. You’re responsible for your product, its description, taxes (including GST where it applies), refunds and support. We don’t hold your money and we aren’t a party to the sale. See also our refund and delivery policies.

6. Third-party services

Some features use other services, such as Spotify (pre-saves and follows), Musicfetch (finding releases), Razorpay and Stripe (payments). Their terms apply when you or your fans use them, and we can’t guarantee they’ll keep working or stay available.

7. Plans and payments

Paid plans are billed in advance, monthly or yearly, at the prices on our pricing page, plus GST. You can cancel any time; your plan runs to the end of the period you paid for. Refunds for plans are covered in our refund policy. We’ll give at least 30 days’ notice of price changes.

8. Availability

We work to keep Tunelaxy running, but provide it “as is”, without a promise that it will always be available or free of errors. Stats are estimates: we filter out bots, but some may be counted, and some visits may be missed.

9. Liability

To the extent the law allows, we aren’t liable for indirect or consequential losses (such as lost profits or lost streams), and our total liability for any claim is limited to what you paid us in the 12 months before it. Nothing here limits liability that can’t be limited by law.

10. Ending your account

You can stop using Tunelaxy at any time; write to support@tunelaxy.com to delete your account. We may suspend or end accounts that break these terms. When an account ends, its pages stop working and we delete its data as described in the privacy policy.

11. Changes

We may update these terms. For important changes we’ll tell you by email or in the dashboard at least 14 days before they apply.

12. Law and disputes

These terms are governed by the laws of India. Courts in [City], India have exclusive jurisdiction. Please contact us first: most problems can be solved quickly.

13. Contact and grievances

Questions: support@tunelaxy.com. Grievance officer: [Grievance officer name], grievance@tunelaxy.com. We acknowledge complaints within 24 hours and resolve them within 15 days.